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Today Doug came in with his Zune 30 and said, “Look at my screen, this is where it has been for 30 minutes.”  I was shocked cause I had never seen that before, then I looked down at mine to find it synced with the exact same screen.  So my question for Microsoft is “Why?”. 

Doug came back to the office a few minutes later saying the Zune boards are going crazy with this happening.  I have my Zune 4gb right next to it and it is still working so this must be a Zune 30 only issue, but I can not completely confirm that.

More to come as we find out why the Zune’s are dying on New Years Eve!!!

[Update]

12-31-2008 10-35-40 AMMicrosoft knows there is a problem!!!  But, I wouldn’t say most users are patient.  It is the day before a holiday and now most Zune owners are going to be forced to listen to the RADIO!!!  If you are like me and have had the Zune Pass for over 2 years now, you don’t own any CD or MP3 anymore.  Microsoft has a lot of PR to do with this one.  This, IMHO, is much worse than the BSoD that happened at CES with Gates on the stage.

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Comments

Gravatar # re: 12/31/2008 | The Day The Zune 30 Died!!!
Posted by Bob on 12/31/2008 8:50 AM
Yep, Jeff, mine too. It's all over Zune.net, Zunerama.com and twitter. Ick.
Gravatar # re: 12/31/2008 | The Day The Zune 30 Died!!!
Posted by Fred Beiderbecke on 12/31/2008 9:16 AM
I woke up in the middle of the night and saw a strange light. It was the Zune on that screen. I couldn't get it to do anything so I set it face down on the self. This is strange.
Gravatar # re: 12/31/2008 | The Day The Zune 30 Died!!!
Posted by Jerod Crump on 12/31/2008 9:37 AM
Good thing I don't subscribe to the Zune service - my Zune 30 is working PEFRECTLY this morning. Mwahh hah hah hah (evil genius laugh).
Gravatar # re: 12/31/2008 | The Day The Zune 30 Died!!!
Posted by Fred Beiderbecke on 12/31/2008 9:46 AM
I don't subscribe to the Zune service. So that is not it.
Gravatar # re: 12/31/2008 | The Day The Zune 30 Died!!!
Posted by Jerod Crump on 12/31/2008 9:56 AM
*UPDATE* So I rarely use my Zune - when I pulled it out of my bag and turned it on, it worked fine. Then I noticed I only had about a 20% charge on the battery so I plugged it in to the laptop. The Zune software fired up as always which always annoys me, so I went in to Settings and disabled auto start of the software when connecting my device (hadn't done it before out of laziness but thought I would while I was thinking about it this morning). When I closed the software, the Zune brough up the welcome screen and WHAM - now I'm stuck like everybody else. Oh well, I was cool for a minute. Must be something to do with the software on the laptop.
Gravatar # re: 12/31/2008 | The Day The Zune 30 Died!!!
Posted by Fred Beiderbecke on 12/31/2008 10:14 AM
I didn't have it hooked up to anything. It was just sitting in the speaker dock. I think it has to do with the firmware in the Zune.
Gravatar # re: 12/31/2008 | The Day The Zune 30 Died!!!
Posted by Danny C. on 12/31/2008 10:20 AM
this is crazy...happened to both me and my cousin, who came down from NJ to FL, at the same time...whats goin on? did they set this date? who are they? whyyyyyyyyyyyyyyyyyy?
Gravatar # re: 12/31/2008 | The Day The Zune 30 Died!!!
Posted by Rachel on 12/31/2008 11:27 AM
This is absolute bollox, i've got an 8 hour flight back to Ireland and... just... I'm so angry.
Gravatar # re: 12/31/2008 | The Day The Zune 30 Died!!!
Posted by Al Amin on 12/31/2008 11:41 AM
No, I doubt it's with the software, my Zune hadn't even been connected to my computer, it was laying on my desk a good 30 feet away from my computer when it got the frozen screen. It's something much more complicated
Gravatar # re: 12/31/2008 | The Day The Zune 30 Died!!!
Posted by Chase on 12/31/2008 12:29 PM
Im almost 100% sure it has to do with the latest Zune update, 3.1 or whatever... If there's anyone out there who hasn't updated the device software I would be interested to see if they are having the same problems

P.S. DON'T update if you haven't already lol
Gravatar # re: 12/31/2008 | The Day The Zune 30 Died!!!
Posted by Chase on 12/31/2008 12:57 PM
Oh and btw Im personally going to try power draining and resetting my Zune, but I don't think it will work because of the software
Gravatar # re: 12/31/2008 | The Day The Zune 30 Died!!!
Posted by Dave on 12/31/2008 3:37 PM
I have the 2.something firmware haven't updated in a few months and got the screen at 4 this morning, but maybe the original 1.x firmware doesn't have this problem
Gravatar # re: 12/31/2008 | The Day The Zune 30 Died!!!
Posted by lissa on 5/25/2009 8:06 PM
yea... i've got more than 6 hour flight back to Ireland and... just... I'm so angry.
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